Privacy Policy — v7v777

This Privacy Policy ("Policy") is published by v7v 777" ("v7v777", "we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to registered players and visitors to the v7v777 online gaming platform at https://v7v777.app (the "Platform").

v7v777 takes its obligations regarding personal data seriously. We are committed to handling all player information with transparency, integrity, and care. This Policy is written in plain English to ensure that every player — regardless of technical background — can understand exactly how their personal information is managed.

By registering an account on v7v777, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not create an account or continue to use the Platform.

v7v777 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party service providers where required for verification and compliance purposes.

The categories of personal data we collect include:

v7v777 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless required by applicable law and with your explicit consent.

v7v777 uses the personal data collected for the following specific purposes:

• Account creation and management: To register your account, verify your identity, manage your player profile, and communicate important account-related notifications.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions on your account.
• Identity verification (KYC): To comply with anti-money-laundering obligations and responsible gaming requirements by verifying that players are who they say they are and meet the eligibility criteria to use the Platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other forms of abuse on the Platform.
• Customer support: To respond to your enquiries, complaints, and support requests in a timely and informed manner.
• Platform improvement: To analyse aggregate usage patterns and technical data in order to improve the Platform's performance, stability, and user experience.
• Responsible gaming compliance: To monitor gaming behaviour, enforce deposit limits and self-exclusion orders, and identify players who may be at risk of gambling-related harm.
• Legal and regulatory compliance: To meet v7v777's obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.
• Direct communications: To send you account notifications, promotional offers (where you have consented to receive them), and updates about the Platform's services.

v7v777 processes personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing is required to fulfil the contractual obligations between v7v777 and the player, including account registration, transaction processing, and the delivery of gaming services.
• Legal obligation: Processing is required to comply with applicable law, including anti-money-laundering regulations, identity verification obligations, and the retention of financial records.
• Legitimate interests: Processing is carried out in pursuit of v7v777's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by the player's fundamental rights and freedoms.
• Consent: Where processing is based on consent — for example, the sending of marketing communications — v7v777 will obtain explicit consent from the player before proceeding. Consent may be withdrawn at any time.

v7v777 does not sell, rent, or transfer your personal data to third parties for their own marketing or commercial purposes. Data is shared only in the following limited and controlled circumstances:

• Payment processors: Financial data is shared with payment service providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank solely to process your transactions. These providers are bound by their own data protection obligations.
• Identity verification providers: Identity documents and personal data are shared with regulated third-party KYC verification services to confirm player eligibility and comply with anti-money-laundering requirements.
• Game software providers: Certain technical data (such as your session identifier) is passed to licensed game studio providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to deliver their game content within the Platform. These providers do not receive your full personal profile.
• Legal and regulatory authorities: v7v777 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order. In such cases, v7v777 will disclose the minimum amount of data necessary to comply with the legal obligation.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of v7v777's business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

The v7v777 Platform is operated primarily for players located in Bangladesh. However, some of the third-party service providers that v7v777 engages — including game studios, payment processors, and KYC verification providers — may process personal data in countries outside Bangladesh.

Where personal data is transferred internationally, v7v777 takes steps to ensure that appropriate safeguards are in place to protect the data. These safeguards may include contractual protections (such as data processing agreements) requiring the recipient to protect the data to a standard equivalent to the protections described in this Policy.

By registering an account and using the Platform, you acknowledge and consent to the transfer of your personal data to third-party processors outside Bangladesh where this is necessary to deliver the services you have requested.

v7v777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Personal data associated with an active player account is retained for the duration of the account's existence and for a minimum period of five (5) years following account closure, to comply with anti-money-laundering record-keeping obligations.
• Transaction records: Financial transaction records — including deposit, withdrawal, and bet history — are retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following the completion of the KYC process, or five (5) years following account closure, whichever is later.
• Support communications: Live chat transcripts and support email correspondence are retained for a minimum of two (2) years from the date of the communication.
• Technical and usage data: Automatically collected technical data (such as IP address logs and session data) is retained for a maximum of twelve (12) months, after which it is deleted or anonymised.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player.

v7v777 uses cookies and similar tracking technologies on the Platform to support the following functions:

• Essential cookies: These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language preferences, and support the security of your account. Essential cookies cannot be disabled without preventing you from using the Platform.
• Functional cookies: These cookies remember choices you make on the Platform (such as your preferred game view or notification settings) and provide a more personalised experience. They do not track your activity across other websites.
• Analytical cookies: v7v777 uses first-party analytics cookies to understand how players navigate the Platform at an aggregate level. This data helps us identify pages that perform poorly and areas where the user experience can be improved. No individual player is identified through analytical cookies.

v7v777 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. Your browsing activity on the Platform is not shared with advertising networks or social media platforms.

Most web browsers allow you to control cookie behaviour through the browser's settings menu. You may choose to block or delete cookies; however, disabling essential cookies will impair your ability to use the Platform. Please refer to your browser's help documentation for guidance on managing cookies.

As a registered player of v7v777, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a description of your request.

• Right of access: You have the right to request a copy of the personal data that v7v777 holds about you. We will provide this information within 30 days of receiving a valid request.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require supporting documentation.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to v7v777's legal obligations to retain certain data for regulatory compliance purposes. Where erasure is not possible in full, we will explain the reason and delete the portions of data that can lawfully be removed.
• Right to restriction: You have the right to request that v7v777 restrict the processing of your personal data in certain circumstances, for example while an accuracy dispute is being resolved.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to v7v777 in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — for example, for the receipt of marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
• Right to object: You have the right to object to the processing of your personal data where such processing is based on legitimate interests. v7v777 will consider and respond to all such objections within the applicable timeframe.

The v7v777 Platform is strictly intended for individuals who are 18 years of age or older. v7v777 does not knowingly collect personal data from anyone under the age of 18. Registration is not permitted for persons under 18, and all registration attempts are subject to age verification checks.

If v7v777 becomes aware that personal data has been collected from a person under the age of 18 — whether through fraudulent registration or any other means — the account will be immediately suspended, all funds will be held pending investigation, and the personal data will be securely deleted as soon as it is no longer required to support the investigation.

If you are a parent or guardian and you believe that a minor in your care has registered on the v7v777 Platform, please contact us immediately at [email protected]. We take all such reports seriously and will investigate and act promptly.

v7v777 has implemented a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the v7v777 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. This ensures that your personal and financial data cannot be intercepted in transit.
• Access controls: Personal data stored on v7v777's systems is accessible only to authorised personnel with a demonstrated need to access it for legitimate operational purposes. Access is controlled through role-based permissions and is subject to regular review.
• Audit logging: All access to personal data held on v7v777's systems is logged. These audit logs are reviewed regularly to detect any anomalous or unauthorised access activity.
• Secure servers: Player data is stored on dedicated, secured servers with physical and network-level security controls in place to prevent unauthorised access.
• Incident response: v7v777 maintains an internal data breach response procedure. In the event of a confirmed data breach that poses a risk to player rights and freedoms, affected players will be notified promptly and the necessary steps will be taken to contain and remediate the breach.

While v7v777 takes extensive precautions to protect your data, no online platform can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their v7v777 account and to contact support immediately if they suspect that their account has been accessed without their authorisation.

The v7v777 Platform may contain references to game providers and payment partners whose own platforms or services operate independently of v7v777. When you access the services of a third-party provider — for example, when launching a game hosted on an external game studio's server infrastructure — that provider's own privacy policy governs the processing of any personal data within their environment.

v7v777 is not responsible for the privacy practices, security standards, or data handling procedures of third-party providers. We recommend that you review the privacy policies of any third-party service you access in connection with your use of the v7v777 Platform.

v7v777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services offered on the Platform. Where changes are material — meaning they substantively affect how your personal data is collected, used, or shared — v7v777 will notify registered players via the email address on file at least seven (7) days before the updated Policy takes effect.

Non-material changes — such as formatting corrections, typographical fixes, or clarifications that do not alter the substantive meaning of any provision — may be published without advance notice and take effect upon publication. The effective date at the top of this Policy will always reflect the date of the most recent revision.

Your continued use of the Platform following the publication of any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and request account closure before the updated terms take effect.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how v7v777 has handled your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week through the live chat feature on the Platform.
• Response time: v7v777 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days, in accordance with the timeframes described in Section 9 above.

If you are not satisfied with v7v777's response to your privacy complaint, you may escalate your complaint to our senior compliance team by stating this clearly in your communication. v7v777 is committed to resolving all privacy concerns fairly and transparently.